At LumOptic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our website, you agree to the collection and use of information in accordance with this policy.
We collect different types of information to provide and improve our services, including:
Personal Information: When you register on our site, place an order, subscribe to our newsletter, or contact us, we may collect details such as your name, email address, phone number, shipping and billing address, and payment details.
Technical & Usage Data: When you interact with our site, we automatically collect technical information such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and analytics tools.
Payment Information: We process transactions via third-party payment gateways, which securely collect and process your payment details.
Third-Party Information: We may receive data from marketing partners, advertising networks, and analytics providers.
We use your data for the following purposes:
To Provide Services: Process your orders, handle transactions, and deliver products.
Customer Support: Respond to inquiries, resolve issues, and provide assistance.
Marketing & Promotions: Send newsletters, special offers, and product recommendations (only if you have opted in).
Website Optimization: Analyze website usage and improve functionality and user experience.
Legal & Security Compliance: Prevent fraudulent transactions, enforce our terms, and comply with regulatory requirements.
We implement strict security measures to safeguard your personal data. However, no online transmission is 100% secure. We use encryption, firewalls, and secure servers to protect sensitive information. You are responsible for maintaining the confidentiality of your account login details.
We do not sell or rent your personal information. However, we may share data with:
Service Providers: Payment processors, shipping partners, and IT support providers.
Legal Authorities: If required by law or to protect our legal rights.
Marketing Partners: If you have opted in for promotional content.
You have the right to:
Request access, correction, or deletion of your data.
Opt out of marketing communications.
Disable cookies through browser settings.
Withdraw consent for data processing (where applicable).
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. We recommend reviewing their terms before providing any personal information.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
For any questions, contact us at [email protected]